Position Summary
The Holocaust & Humanity Center is seeking a dynamic, hands-on Marketing & Outreach Manager to drive awareness, engagement, and audience growth through compelling content and proactive outreach. This full-time, in-person role based in Cincinnati will be responsible for creating and deploying high-quality marketing content, managing the organization’s social media platforms, and expanding visibility and participation in our fee-for-service offerings among business and community partners. The ideal candidate is a strong writer and executor with a passion for mission-driven storytelling and relationship-building.
Key Responsibilities
Content Creation & Marketing Strategy
- Write and produce compelling, mission-aligned content across all platforms—social media, email marketing, website, print, and more.
- Support the marketing needs of the education team, ensuring visibility and promotion of educational initiatives and programs.
- Implement and maintain a cohesive content calendar and brand voice across all external channels.
- Collaborate with internal teams to support communications around exhibitions, programming, and institutional campaigns.
Outreach & Business Development
- Develop and implement strategies to market and grow fee-for-service offerings—such as trainings and workshops—to corporate and community partners.
- Proactively identify, build, and manage outreach partnerships to drive engagement and participation.
- Represent the organization at community events, conferences, and networking opportunities throughout the Greater Cincinnati region.
Social Media Management
- Lead the development and deployment of all social media content, including copywriting, creative coordination, and scheduling.
- Drive social media strategy in coordination with the Director of Strategic External Engagement.
- Monitor analytics, identify trends, and adjust strategies to improve reach and impact.
Team & Personnel Management
- Supervise the part-time Weekend Ambassador.
- Provide coaching and oversight to ensure a high-quality visitor and outreach experience.
- Collaborate across departments to ensure alignment in messaging and external engagement efforts.
Qualifications
- Bachelor’s degree in marketing, communications, public relations, or a related field.
- 3–5 years of relevant professional experience.
- Proven track record in content creation and social media management, with a strong writing portfolio.
- Experience in partnership development, outreach, or sales, preferably in a nonprofit or mission-driven setting.
- Proficiency in email marketing platforms, CRM tools, and website CMS systems.
- Highly organized, collaborative, and self-directed, with excellent interpersonal skills.
- Passion for community impact and alignment with the mission of the Holocaust & Humanity Center.
Benefits
- Competitive salary based on experience
- Health, dental, and vision insurance
- Generous paid time off and holidays
- Flexible and collaborative work environment
- Opportunities for professional growth
