Description:
The Donor Communications & Reporting Manager is an experienced writer and proven communications professional who contributes to and implements strategy that nurtures established, successful relationships between the Jewish Federation and its donors. This individual researches, writes, and produces compelling stewardship reports, acknowledgements, updates, and more for those who invest their resources to drive our mission forward.
The Manager's primary responsibilities are to envision, develop, and execute creative, compelling communications that engage donors and motivate philanthropic support for the Jewish Federation; and to report the results of the Jewish Federation's work. The goal is to ensure that every donor knows and appreciates the full impact of their gift.
The Manager must be an excellent communicator, researcher, and problem-solver, with the resourcefulness and perspective to draft clear and consistent messages for a variety of audiences. The individual leverages storytelling to translate complex metrics and ideas into persuasive communications.
Requirements:
Essential Duties and Responsibilities:
- Collaborate with colleagues across the organization, including in Financial Resources Development (FRD), Programs, and Strategy & Impact, to develop donor communications plans; and assist in identifying how and when to communicate for best results
- Produce original materials for donors that communicate opportunities for and impact of giving to Jewish Federation, including but not limited to digital and print collateral, individualized and general cases for giving, annual reports, impact reports, various e-comms updates to stakeholders, quarterly leadership messages, Jewish Exponent highlighting the impact of our work, and acknowledgements
- Write communications materials for giving societies, including event invitations and remarks, impact reports and solicitations.
- Write integrated campaign messaging for Community Campaign, our campaign for gifts under $5,000
- Manage FedFive strategy and communication plan each quarter and measure its impact to ensure that the strategies deliver meaningful impact to the audiences
- Collaborate with development and program staff to create effective proposals and impact reports
- Maintain a database of proposals and reports, along with hard copy files
- Oversee creative and production processes and timelines for concurrent projects
- Integrate Jewish Federation messaging and branding across online and offline materials
- Serve as a strategic thought-leader for the Jewish Federation's marketing initiatives
- Assist at Federation events as needed. Events may occur in the evening or on weekends.
- Assist fellow team members with projects as needed
Qualifications and Job Requirements:
- The ability to develop compelling framing and collateral to support fundraising and impact
- Demonstrable success in building and cultivating trusted relationships; ability to work effectively, respectfully and collaboratively on a team, within and across departments, and at all levels of the organization
- Demonstrable success in developing and implementing project plans and timelines
- Working knowledge of design and graphics, including production requirements for print and electronic applications preferred
- Maintained awareness of customer preferences, competitive environment and industry trends to ensure organization is optimally positioned in content, voice, and messaging
- Ability to work in a fast-paced, deadline-oriented environment
- Ability to multi-task, working on multiple projects at the same time.
- Ability to infuse Jewish culture, values, traditions and history into your work
- Desire to contribute in a meaningful way to a growing non-profit
Education & Training Requirements:
- Bachelor's degree in marketing, communications, writing/public relations or related field, or comparable work experience.
- Minimum of 3 - 5 years marketing, communications, or related professional experience; experience in non-profit, Jewish communal work helpful
- Demonstrable excellence in written and verbal communication skills with strong knowledge of AP writing style
- Proficiency with Microsoft Office required, experience with Adobe Creative Suite a plus
Overview
Jewish Federation of Greater Philadelphia offers a competitive compensation and benefits package, including a hybrid work schedule, medical, dental, vision, prescription drug program, life insurance, generous paid time off and 403b retirement savings program.
Our Mission
The Jewish Federation of Greater Philadelphia mobilizes financial and volunteer resources to address the communities' most critical priorities locally, in Israel and around the world.
Commitment to Diversity
We deeply value the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish institutions. This includes Black, Latinx, and Asian people, Black Jews, Jews of Color, lesbian, gay, bisexual, trans, and gender non-conforming people, and people with disabilities. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds.
About the Organization
Since 1901, the Jewish Federation of Greater Philadelphia has served as the hub of the region's Jewish communities, providing an infrastructure of support for Jewish people and organizations in need. Through grants, emergency funding, restricted gifts, endowments, and our partnership with the Foundation for Jewish Day Schools, we care for those in need, combat antisemitism and global crisis, and strengthen Jewish identity.