The Marlene Meyerson Jewish Community Center Manhattan is a mission-driven Jewish non-profit organization based in New York City, committed to serving our community through education, social service, cultural programming, and values-based engagement. Rooted in Jewish values of kindness, inclusion, and responsibility, we foster a workplace culture built on hospitality, empathy, and operational excellence.
We are looking for an
HR Generalist to play a key role in supporting the full employee lifecycle, ensuring smooth, consistent, and welcoming HR operations across the organization. This role is ideal for someone who thrives in fast-paced environments, enjoys improving systems and processes, and is passionate about delivering an exceptional employee experience through a hospitality mindset.
You'll be the go-to HR partner for day-to-day HR needs, working cross-functionally with department managers, employees, and the HR, Finance, and Operations teams. From onboarding to employee data management, you will ensure that our employees feel valued, supported, and set up for success.
Key Responsibilities
- Recruitment & Onboarding
- Support full-cycle recruitment including reviewing and maintaining quality of job descriptions, job postings, applicant tracking system, light resume screening, and approval process for all JCC staff
- Coordinate new hire onboarding, ensuring a seamless and warm welcome aligned with our values and mission.
- Prepare offer letters, facilitate background checks, and manage pre-boarding documentation in the applicant tracking system.
- Build and conduct orientation sessions and support hiring managers with onboarding plans.
- Employee Relations & Support
- Act as a point of contact for employee inquiries on HR policies, procedures, and benefits.
- Partner with the Director of HR Operations and CHRO to support employee relations, performance conversations, and conflict resolution.
- Support the development of a positive work environment built on respect, civility, accountability, the JCC community covenant, and Jewish values.
- HR Operations & Compliance
- Maintain accurate and confidential employee records in the HRIS (e.g. isolved).
- Ensure compliance with all federal, state, and city employment laws and regulations.
- Help draft, revise, and implement HR policies and procedures to improve operational consistency and fairness
- Perform employee benefits activities as needed
- Hospitality & Employee Experience
- Champion a culture of hospitality by creating thoughtful and inclusive employee touchpoints-beginning with the onboarding experience to employee recognition and organizational events.
- Partner with building operations and to ensure a welcoming environment for all staff.
- Support organization-wide engagement efforts, including wellness initiatives, recognition programs, and holiday celebrations.
- Process Improvement
- Identify and implement process improvements to enhance the efficiency and quality of HR service delivery
- Interface with third-party vendors to maximize solutions and services across all areas of employment
- Assist in the implementation and testing of HRIS upgrades or process changes.
- Create and maintain HR documentation and resources for employees and managers.
Qualifications
- Bachelor's degree in Human Resources, Business, or a related field.
- 5-7+ years of experience in an HR Generalist or HR Operations role, experience in a non-profit, mission-driven, or hospitality-driven environment a plus.
- Familiarity with HRIS systems and managing employee data (e.g., onboarding, job changes, terminations).
- Knowledge of NYC and federal employment laws and compliance best practices.
- Exceptional interpersonal and communication skills with a hospitality-oriented mindset.
- Highly organized, detail-oriented, capability to manage multiple priorities, maintain confidentiality.
- Respect and appreciation for Jewish values, culture, and community life and creating a welcoming and inclusive staff culture.
Preferred Skills
- SHRM-CP or PHR certification
4-5 days a week in the office. Reports to Director, Human Resources Operations
Why Join Us?
- Be part of a vibrant, mission-aligned team dedicated to service and community impact.
- Work in a supportive environment where employee experience is a top priority.
- Enjoy meaningful work with opportunities for growth and learning in HR operations and organizational culture.
Any job offer is contingent upon the successful completion of a criminal background check.
